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We are constantly striving to improve the quality of our services and are sincerely interested in your feedback and suggestions. Please take a few minutes to complete this questionnaire regarding your recent experience with Student Center & Event Services. Thank you for your valuable input!
ENTER FOR A CHANCE TO WIN!
Respondents that provide a valid email address at the end will be entered for a chance to win a $25 Gift Card to The Hill. See Official Rules at the end of this survey.
How effective is the Student Center in facilitating the cultural, professional or academic mission of your department?
Very Effective
Effective
Ineffective
Very Ineffective
How did you learn of Student Center & Event Services?
Referral (word of mouth)
Employee Orientation
Email
Website
Web Advertisement
Social Media
Flier/Poster
Direct Mail
Other (please specify)
Specify Other
What are the main reasons you chose Student Center & Event Services? (select all that apply)
Cost
Knowledgeable planning staff
Shared values and mission
Virtual event planning options
Webinar day-of tech support
Meeting day-of tech support
Other (please specify)
Specify Other
Please rate your overall experience with Student Center & Event Services.
Excellent
Good
Fair
Poor
How much do you agree with the following statements:
Strongly Agree
Agree
Disagree
Strongly Disagree
The services offered fit my virtual event needs.
Strongly Agree
Agree
Disagree
Strongly Disagree
The services offered were helpful and I would not have been able to provide the same level of technical support on my own.
Strongly Agree
Agree
Disagree
Strongly Disagree
The training prior to my event was instrumental for the preparation of my event.
Strongly Agree
Agree
Disagree
Strongly Disagree
The information I received while planning helped me communicate effectively with my event speakers/stakeholders.
Strongly Agree
Agree
Disagree
Strongly Disagree
How much do you agree with the following statements:
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
My technical needs were met.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I found the Student Center & Event Services website helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Please rate the level of service provided by Student Center & Event Services staff using the criteria below.
Excellent
Good
Fair
Poor
Courtesy
Excellent
Good
Fair
Poor
Helpfulness
Excellent
Good
Fair
Poor
Availability
Excellent
Good
Fair
Poor
Timely Communication
Excellent
Good
Fair
Poor
How would you rate the effectiveness of the following Student Center & Event Services processes:
Very Effective
Effective
Ineffective
Very Ineffective
Initial Booking Process
Very Effective
Effective
Ineffective
Very Ineffective
Planning Process
Very Effective
Effective
Ineffective
Very Ineffective
Day-of Help
Very Effective
Effective
Ineffective
Very Ineffective
Billing Process
Very Effective
Effective
Ineffective
Very Ineffective
Name of any staff member you would like to recognize? (optional)
If you could change one aspect of your experience, what would it be? (optional)
Please provide any additional comments here. (optional)
If you would like to be entered for a chance to win a $25 Gift card to The Hill, please enter a valid email address.
Customer Name (optional)
Customer Department (optional)
“SCES SATISFACTION SURVEY SWEEPSTAKES” OFFICIAL RULES
NO PURCHASE NECESSARY TO ENTER OR TO WIN.
ELIGIBILITY: The "SCES Satisfaction Survey Sweepstakes" is open to any campus department or staff. Limit one (1) entry per person every year.
TO ENTER: Complete the "SCES Satisfaction Survey” above and provide a valid email address to be entered for a chance to win automatically. Or, send a 4” x 6” postcard addressed to Marketing Department (SUCD), A311 Student Center, Irvine, CA 92697-2050 requesting a chance to win the “SCES Satisfaction Survey Sweepstakes” along with a valid email address.
WINNER SELECTION AND NOTIFICATION: One (1) winner will be drawn at random no later than June 30 each year from among eligible entrants. Winner will be contacted by email with instructions on how to obtain their prize.
PRIZE: One (1) $25 Gift Card to The Hill.
ODDS OF WINNING: Can vary each year based on total number of eligible entrants received.
SPONSOR: Reserves the right to discontinue or change sweepstakes rules at any time. All inquiries or comments related to the “SCES Satisfaction Survey Sweepstakes” should be directed to Brian Petyo, marketing manager Student Center & Event Services by email at
[email protected]
or in writing at A311 Student Center, Irvine, CA 92697-2050.
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